Privacy Policy

Last Updated: 18 December 2025

1. Introduction

Sales Book Awards is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact us
  • Participate in surveys or promotions

This information may include your name, email address, postal address, phone number, and payment information.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your orders and our services
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract Performance: Processing necessary to fulfil our contractual obligations to you
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Consent: Where you have given explicit consent for specific processing activities
  • Legal Obligation: Processing required by law

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third parties who help us operate our business (payment processors, shipping companies, email service providers)
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under data protection laws, including GDPR, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate information
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request that we limit how we use your data
  • Right to Data Portability: Request transfer of your data to another organisation
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us using the details provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Marketing Communications

With your consent, we may send you marketing communications about our products and services. You can opt out of receiving these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: [email protected]
  • Phone: +44 077 4267 4254
  • Address: 26 Wood View, Elsecar, Barnsley S74 8JB, United Kingdom

14. Supervisory Authority

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.